1. What We Ask

  • When calling to book your first appointment with us, we will ask you to provide some information about your conditions and pain. This will ensure we provide you with the right care for a speedy recovery.
  • Please note, the first consultation generally takes up to one hour so we will work with you to find a time that best suits.
  • Please feel free to ask us any questions or discuss any concerns you may have. We’d love to help.

2. What to Bring

If you have any x-rays or scans please bring them along.

Whether they’re recent or old, they may be able to help us understand your current and past conditions better.

3. What to Do

We will ask you about any of your current medication and may provide you with advice or any changes you need to make before your first consultation.

This may be things such as Panadol which restrict us from providing accurate care as they can neutralize the symptoms and pain.


1. Arrival

When you arrive at your appointment you will be greeted by our friendly staff at reception and be asked to complete New Patient Admission paperwork. The paperwork is required as it allows us to assess you as a whole not just your current pain.

This will help us provide you with information for preventative measures and ensure we can provide more effective care with fewer consultations. (For example, sometimes people come in complaining about numb arms or legs when in fact the cause is from a pinched nerve in the back or shoulder).

2. Resting

Whilst we do try to minimize waiting times, we may ask you to rest in the waiting room before your appointment. This is to help calm and settle your muscles so when your consultation begins your muscles are relaxed and rested, making adjustments easier.

Our waiting room offers entertainment, herbal tea and coffee as well as a kids play area.

3. Getting Ready

Once you’re ready to begin your appointment we will explain the process of getting ready and show you to a treatment room.  At Think Chiropractic we use gowns for every consultation and one will be provided for you at this point.

In order to properly assess and adjust it is necessary to palpate and touch the skin on your back so you will be asked to remove certain items of clothing or jewelry.

4. History

Once your appointment begins your chiropractor will review your New Patient Form and discuss your history with you.

You may be asked further questions to try better understand your condition.

Don’t be shy, tell us everything about your condition even if you thinks it’s insignificant.

5. Examination

Your chiropractor will then run a series of small examinations from checking your posture, feeling for pressure and swelling, checking the movement of your muscles and checking for temperature and any inflammations.

6. X-Rays

You will then be taken to our digital x-ray room and scanned to check for trauma, presence of wear and tear and/or misalignments.

Because we have a digital x-ray onsite the x-ray can be performed on the day saving you time and trouble.

Also our new digital x-ray has 80% less radiation than traditional x-ray machines!

7. Results

Once we have discussed your history, run the examination and x-ray scans have been completed; your chiropractor will then explain their assessment to you, to ensure you understand what is causing you pain and what will be done to treat it.

Again, please feel free to ask any questions or voice any concerns.

8. Adjustment

You will receive a very accurate, calculated and specific correction to your problem area.

This only takes a second and is surprisingly painless.

We may then ask you to perform some simple exercises such as walking or stretching.


  • You will be given some simple recommendations and instructions to follow after your visit. These may be pain management instructions, prevention instructions or simple exercises.
  • You may feel immediate relief after your first adjustment but you may also experience some extra swelling or feel a little sore. This is normal and will settle within the next two days.
  • Depending on the results from your first adjustment and examination, we will discuss with you the next steps. It is all dependent on the case and the individual, so the response will vary from patient to patient.

Once everything is feeling how it is supposed to we don’t touch it. We believe in the motto

If it’s not broken, don’t fix it